Summary: Manages the daily activities and service provided by the Interactive Teller staff including scheduling, training, monitoring of staff customer interactions, and adherence to bank policies and procedures. Leads and directs team on solidifying/expanding customer relationships through providing excellent customer service, referring additional bank products and services, and attainment of department goals.
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.
Required Education and Experience:
Preferred Education and Experience:
Requirements for performing Essential Functions:
On the job the employee may physically be required to bend, sit, push/pull, use finger movements, handle objects (manual dexterity), reach above shoulder level, and carry/lift loads up to 35 lbs. The company requires the use of assistive devices or team lifting to help move or lift objects over 35 lbs. On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze.
West Suburban Bank is an Equal Opportunity Employer. Minority/Female/Disabled/Veteran.