Summary: The Digital Banking Support Representative is responsible for assisting internal and external customers with mobile banking and online banking services. Answers and responds to customer inquiries, questions, and complaints via telephone, secure message, and email in a timely and professional manner.
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.
Required Education and Experience:
Preferred Education and Experience:
Requirements for performing Essential Functions:
On the job the employee may physically be required to bend, sit, use finger movements, and/or handle objects (manual dexterity).On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, analyze, and multi-task.
West Suburban Bank is an Equal Opportunity Employer. Minority/Female/Disabled/Veteran.